Shipping & Returns

Shipping Information

At Aurelizaluxe, we strive to deliver your products in a timely and reliable manner. Here’s an overview of our shipping policies :

  • Processing Time : All orders are processed & delivered within 6-7 business days.
  • Domestic Shipping : Free standard shipping on all orders within India
  • International Shipping : We offer international shipping at a flat rate. Delivery times may vary depending on the destination.
  • Shipping Confirmation : You will receive a confirmation email with a tracking number once your order has shipped.
  • Shipping Delays : Please note that delivery times may be affected by carrier delays beyond our control.

Returns & Exchanges

If you are not satisfied with your delivered products, we’re here to help. Our return and exchange policy is designed to make the process simple and easy.

  • Return Window : You have 7 days from the date of purchase to return an item for a refund or exchange.
  • Condition of Returns : All returned items must be in their original condition, unwashed and unused, with tags still attached.
  • Return Process : To initiate a return, please contact us at linndecors@gmail.com for a return authorization.
  • Refunds : Refunds will be processed to your original payment method within 5-7 business days of receiving the returned item.
  • Exchanges : If you wish to exchange a product, please specify the new item you would like, and we will process it once we receive the original item. Approve exchange or replacement will be delivered 7-10 days of request made by user.

Damaged or Defective Items

We ensure that all our products undergo thorough quality checks, but if you receive a damaged or defective item, please follow these steps:

  • Contact Us Immediately : If your item arrives damaged or defective, please email us at info@aurelizaluxe.com within 7 days of receipt.
  • Provide Photos : Please attach clear photos of the damage or defect to help us expedite the process.
  • Replacement or Refund : We will offer either a replacement or a full refund depending on your preference.